Returns & Exchanges

At Mustang Survival UK, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We aim to ensure your maritime and outdoor apparel meets the highest standards of performance and fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Gear

  Place the items in their original packaging, ensuring all technical tags and labels are still attached to maintain eligibility.

• 3.
  Ship the Item

  Print the provided prepaid shipping label and drop your package off at any authorized UK carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team verifies the condition of your return, your refund or exchange will be processed within 5-7 business days.