Frequently Asked Questions

Everything you need to know about your Mustang Survival UK order and gear.

What is the standard delivery time for UK orders?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 working days to arrive at your UK address.

Can I return an item if it doesn't fit?

Yes, we offer a 30-day return policy for all unworn and unused gear. Please ensure all original tags are attached and the item is in its original packaging.

Are your products covered by a warranty?

All Mustang Survival products come with a limited warranty against defects in materials and workmanship. The duration varies by product type, typically ranging from one to two years.

How do I know which size to order?

We provide a comprehensive size guide on each product page. We recommend measuring your chest and waist while wearing the layers you intend to use under your gear for the most accurate fit.

Do you offer international shipping outside of the UK?

Currently, this store specifically services the United Kingdom. For orders to North America or other regions, please visit our international regional sites.

What payment methods do you accept?

We accept all major credit and debit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.